topic Re: Syncing your Local Files in iOS (iPhone, iPad)

Re: Syncing your Local Files

brittany_hunter — Sun, 24 Nov 2013 10:12:21 GMT

The same thing happens to me - nothing shows up under the "Devices" when I connect my iPhone with a USB cable OR if I connect to the same wifi. I even turned off the setting that automatically opens iTunes when I plug in my phone, so that iTunes and Spotify don't run at the same time, but my iPhone still doesn't appear under the "Devices" tab, in Spotify... What do I do? 😧

Re: Syncing your Local Files

Joe — Sun, 24 Nov 2013 11:19:25 GMT

@brittany_hunter I moved your post out of the ipod topic into its own thread.

Please read the FAQ here on synching your iphone. Note that synching mustt be over Wifi and using a USB connection can actually prevent the synch from working.

If your iphone doesn't show under "devices" in the desktop client, the following steps should help.

Make sure that spotify on your iphone is not in offline mode
Temporarily disable all firewalls, antivirus and security programmes on your desktop
Make sure that UPnP is enabled on your router
Restart the router and your iphone

If you still can't get your iphone to show under "devices", please shout.

Re: Syncing your Local Files

brittany_hunter — Tue, 26 Nov 2013 08:40:49 GMT

@jwylot , THANK YOU SO MUCH! I followed your directions and all my local files are now synced to my iPhone! 😄 Thaaaaaanks! ❤️

Re: Syncing your Local Files

Joe — Tue, 26 Nov 2013 10:48:42 GMT

Excellent!