topic Re: Spotify premium not connecting after installing Roku in iOS (iPhone, iPad)

Spotify premium not connecting after installing Roku

c00pcake — Mon, 06 Jan 2014 00:57:33 GMT

I have spotify premium and sync my music on my iphone 5. I recently purchased a Roku and added the Spotify channel. Immediately after my spotify app stopped connecting or syncing any music added. I deleted the channel from my Roku, deleted and reinstalled the Spotify app, and reset our router, however I still cannot connect. And now I no longer have any music on the app because I reinstalled it. Has anyone had this happen before? Any suggestions to troubleshoot?

Re: Spotify premium not connecting after installing Roku

Peter__ — Mon, 06 Jan 2014 12:04:06 GMT

Are you getting any error messages at all?

Re: Spotify premium not connecting after installing Roku

c00pcake — Sat, 11 Jan 2014 16:29:45 GMT

I receive the following messages when trying to use Spotify on my phone:

Search: ! Something went wrong! Try again

Discover: Discover can't be loaded at this moment. Please try again in a bit.

Playlist: I get the iphone 'searching/loading' icon.

Let me know if any of this helps. Thank you!

Re: Spotify premium not connecting after installing Roku

Peter__ — Sat, 11 Jan 2014 16:48:53 GMT

Strange can you try restarting your phone by holding the home and lock buttons together until the apple logo appears on screen and then try again?

Re: Spotify premium not connecting after installing Roku

c00pcake — Sat, 11 Jan 2014 16:55:55 GMT

The one thing I hadn't tried yet... It worked and my Spotify is now re-syncing all my playlists. Thank you so much for your response!

Re: Spotify premium not connecting after installing Roku

Peter__ — Sat, 11 Jan 2014 17:00:17 GMT

No problemo! 🙂

Enjoy!