topic Re: iOS 7.0.4 Spotify won't open in iOS (iPhone, iPad)

iOS 7.0.4 Spotify won't open

Pepeo — Mon, 13 Jan 2014 16:51:15 GMT

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall the app because it won't let me: the little x that appears by the app doesn't appear.
Gear: iphone5, iOS 7.0.4, Spotify 0.9.2

Re: iOS 7.0.4 Spotify won't open

MichaelJerzak — Mon, 13 Jan 2014 16:54:22 GMT

What internet connection are you using? WiFi or mobile data? Are you using a VPN on either?

Re: iOS 7.0.4 Spotify won't open

Pepeo — Mon, 13 Jan 2014 17:00:43 GMT

Both Wifi and mobile. Not VPN. Thanks

Re: iOS 7.0.4 Spotify won't open

Peter__ — Mon, 13 Jan 2014 17:02:37 GMT

It's weird you can't uninstall the application. Would it be possible to get a screenshot of the "x" being missing?

Re: iOS 7.0.4 Spotify won't open

Pepeo — Mon, 13 Jan 2014 17:05:55 GMT

Re: iOS 7.0.4 Spotify won't open

Pepeo — Mon, 13 Jan 2014 17:07:37 GMT

Sorry wrong one! Here we go...

Re: iOS 7.0.4 Spotify won't open

Peter__ — Mon, 13 Jan 2014 17:10:26 GMT

If you go to App Store > Updates is Spotify trying to update?

Re: iOS 7.0.4 Spotify won't open

Pepeo — Mon, 13 Jan 2014 17:39:16 GMT

No. It says that it's updated. The button says open.

Re: iOS 7.0.4 Spotify won't open

Peter__ — Mon, 13 Jan 2014 18:37:10 GMT

Very strange, can you try a full reboot if you haven't already done so by holding the home and lock buttons togehter for 10 seconds until the apple logo appears on screen and then try again?

Re: iOS 7.0.4 Spotify won't open

Pepeo — Tue, 14 Jan 2014 08:58:40 GMT

Unfortunately that didn't work either.

Re: iOS 7.0.4 Spotify won't open

Peter__ — Tue, 14 Jan 2014 10:13:36 GMT

Having a look over on Apple it appears this is a pretty common problem (with lots of people posting all sorts of solutions):
https://discussions.apple.com/thread/4074945?start=0&tstart=0

Re: iOS 7.0.4 Spotify won't open

arjun2k4 — Fri, 17 Oct 2014 13:00:58 GMT

Go into iOS Settings > General-Language & Region > Make sure it says US > If it's already on this, move it to a different language and then change it back to the correct language .

If this does not work, try doing a clean reinstall of the app with the Language change.