topic Re: Pausing when lowering volume? in iOS (iPhone, iPad)

Pausing when lowering volume?

JanineWilly — Wed, 15 Jan 2014 17:56:01 GMT

Hi,

I've got a Spotify Premium Version and love to listen to music on my IPhone (4G).

But whenever I change the volume (louder oder quiet) the music stops and Spotify jumps to

the 'Exploring' menu.

Who can help?

Re: Pausing when lowering volume?

Peter__ — Wed, 15 Jan 2014 18:29:33 GMT

Sounds weird, what version of iOS and Spotify are you using?

Re: Pausing when lowering volume?

Joe — Wed, 15 Jan 2014 18:31:09 GMT

...and are you using the iphne hardware volume buttons or those on a remote of some kind?

Re: Pausing when lowering volume?

JanineWilly — Wed, 15 Jan 2014 22:52:17 GMT

I am using iOS 7.0.4

Re: Pausing when lowering volume?

JanineWilly — Wed, 15 Jan 2014 22:53:16 GMT

... right, I use the hardware buttons of my mobile.

Re: Pausing when lowering volume?

Joe — Wed, 15 Jan 2014 23:07:08 GMT

Hi. Could you try resetting your phone by by holding the sleep/wake button at the top right of the device and the Home button at the bottom center of the face at the same time for 10 seconds, until it resets then reinstall the spotify app. Hopefully that will fix it.

Re: Pausing when lowering volume?

JanineWilly — Wed, 15 Jan 2014 23:09:20 GMT

I'll try it. 🙂 Just give me a sec.