topic Re: iPhone app crashes (does not open) in iOS (iPhone, iPad)

iPhone app crashes (does not open)

JimmyFryer — Mon, 20 Jan 2014 20:52:34 GMT

Hi,

Is anyone else having this problem? My iPhone app continues to crash/does not open since downloading the update.

Any ideas?

Re: iPhone app crashes (does not open)

Peter__ — Mon, 20 Jan 2014 20:57:13 GMT

Can you try restarting your device by holding the home and lock buttons together until the apple logo appears on screen and then try again?

Re: iPhone app crashes (does not open)

JimmyFryer — Mon, 20 Jan 2014 21:05:25 GMT

Thank you for the quick reply Peter!

I've tried this and it isn't working! 😞

I'm using an iPhone 5, ios 7.0.3

Re: iPhone app crashes (does not open)

Peter__ — Mon, 20 Jan 2014 21:06:25 GMT

It might be worth trying a clean reinstallation of the application, but unfortunately you will need to resync any offline playlists you have downloaded.

Re: iPhone app crashes (does not open)

JimmyFryer — Mon, 20 Jan 2014 22:43:13 GMT

Hi,

Cool, this has worked! Thank you!