topic Re: Won't Load Anything in iOS (iPhone, iPad)

Won't Load Anything

tweb1216 — Thu, 20 Feb 2014 17:24:56 GMT

My iphone app will open, but it won't load anything (playlists, radio stations, any music, anything). When I search for a band it just say "an error occured", and when I look go into the discover area, it loads those playlists, but not the music itself. It works fine on my ipad app as well as my computer. I followed troubleshooting suggestions, and event deleted and reinstalled, and still nothing is happening. Any suggestions?

Re: Won't Load Anything

Peter__ — Thu, 20 Feb 2014 17:32:07 GMT

Have you tried restarting your device by holding the home and lock buttons together until the apple logo appears on screen?

Re: Won't Load Anything

smcmechen — Sat, 22 Feb 2014 19:33:54 GMT

That did nothing for me, neither did reinstalling the app, or changing the log in. The only playlist that syncs in my starred playlist. I was using this fine until this morning. I have an Iphone 5s running latest firmware and latest version of spotify.

Thanks

Re: Won't Load Anything

Checkonecheckon — Sat, 22 Feb 2014 20:14:22 GMT

Exact same problem. Started about two days ago (2/22/14).

Re: Won't Load Anything

smcmechen — Sun, 23 Feb 2014 13:05:14 GMT

Finally got it to work. I logged all other IOS devices out of my itunes account (I had an old phone 4S my kids used) then rebooted my iphone 5S. That finally resolved the issue though I had already reisntalled Spotify so not sure any of it was a solution or just luck.