topic Re: iOS - music/playlists stuck loading indefinitely in iOS (iPhone, iPad)

iOS - music/playlists stuck loading indefinitely

ranspa — Wed, 05 Mar 2014 21:01:22 GMT

Hey

I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became completely unusable:

1) Every playlist I try to open shows a 'loading' animation indefinitely, so I'm unable to play any music.

2) My playlists/favorites are gone.

3) Attempting to do a search does not display any results, just says "an error occured".

I've tried uninstalling/reinstalling the iOS several times but no dice. This sucks because Spotify on the Desktop and on the web player work just fine. Please help.

Re: iOS - music/playlists stuck loading indefinitely

blake — Wed, 05 Mar 2014 21:07:22 GMT

@ranspa wrote:

Hey

I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became completely unusable:

1) Every playlist I try to open shows a 'loading' animation indefinitely, so I'm unable to play any music.

2) My playlists/favorites are gone.

3) Attempting to do a search does not display any results, just says "an error occured".

I've tried uninstalling/reinstalling the iOS several times but no dice. This sucks because Spotify on the Desktop and on the web player work just fine. Please help.

Hi,

Just to get a few things out of the way: have you restarted your phone?

Re: iOS - music/playlists stuck loading indefinitely

ranspa — Wed, 05 Mar 2014 21:18:17 GMT

Okay, this is strange - I've been rebooting/reinstalling Spotify for a couple of days straight. Now I tried rebooting and it works 🙂

If anything strange happens I'll update this thread. Thanks.

Re: iOS - music/playlists stuck loading indefinitely

blake — Wed, 05 Mar 2014 21:46:23 GMT

@ranspa wrote:

Okay, this is strange - I've been rebooting/reinstalling Spotify for a couple of days straight. Now I tried rebooting and it works 🙂

If anything strange happens I'll update this thread. Thanks.

Sounds good, glad it's working again. 🙂