Problem with Extreme Quality on iPhone app

jesusmerayo92 — Sun, 16 Mar 2014 21:16:33 GMT

Description

I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming quality for Extreme and Playlist quality also in Extreme but sound seems Normal or even Low quality on both streaming and offline playlist.

A more detailed description, using numbered steps

1. On the Mac Desktop app settings I checked the High Quality

2. Checked off and on (offline playlist) so it would re-sync

3. On iPhone settings I cleared my cache and cookies as said by the Sticky Spotify post (B) and re-downloaded the Spotify app

4. Went on to the app and selected Extreme Quality on both Stream and Sync, songs synced and I listen to some songs

5. Went to playlist and once again I check off/on for the offline playlist

6. Nothing happened so I went to Music Quality once again to see what would happen if I selected the High quality on sync and back to Extreme and a pop-up message saying that my playlist has already been donwloaded in Lowbandwith quality and if I wanted to re-download them in High Quality, I click re-sync but nothing happens and quality remains the same (low quality sound).

I'm using Wireless internet at home.

My iPad/iPhone model

iPhone 5

Device’s Operating System

iOS 7

Is your device jailbroken?

Approximately how many playlists do you have?

My mobile Spotify version

0.9.4.25

My desktop Spotify version (if applicable)

0.9.7.16.

My provider and country

Vodafone, Portugal

My username

jesus.merayo92 (Premium client)

topic Problem with Extreme Quality on iPhone app in iOS (iPhone, iPad)

Problem with Extreme Quality on iPhone app