topic Re: Problems with sync in iOS (iPhone, iPad)

Problems with sync

håkonmusic — Wed, 19 Mar 2014 21:44:16 GMT

Hi!
I just bought another month with spotify premium and having problems with syncing songs.
It seems to be a problem with the user and not the app, because the syncing is no problem when i log into another user.
Why´s that?

Re: Problems with sync

user-removed — Wed, 19 Mar 2014 21:49:43 GMT

Have you reached syncing limits (3 devices)?

Re: Problems with sync

håkonmusic — Wed, 19 Mar 2014 23:19:46 GMT

No, hasn`t used one of them

Re: Problems with sync

Joe — Thu, 20 Mar 2014 11:10:55 GMT

Do you get any error messages?

Re: Problems with sync

håkonmusic — Thu, 20 Mar 2014 12:50:29 GMT

Yes, "There was a problem with Spotify server" when i try to sync on my Mac.
But not when i log into an other account.

Re: Problems with sync

Joe — Thu, 20 Mar 2014 13:57:50 GMT

Hmmm.........I haven't seen that error message for a while. Could you try reinstalling spotify then try again. If you still get the server error, please get in touch with the support guys and they'll check your account to make sure everything is OK. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.