topic Following Artists in iOS (iPhone, iPad)

Following Artists

mikemj23 — Thu, 03 Apr 2014 17:54:38 GMT

I have Spotify Premium on my iPhone 5s. Whenever I follow an artist it doesn't show up under the "following" tab in my profile. I touch the following tab and it says "An error occured" with a Try Again button beneath it. Anyone have any idea how to fix?

Re: Following Artists

Joe — Thu, 03 Apr 2014 17:57:35 GMT

Could you try restarting your iphone by holding the Home and Lock buttons for ten seconds and see if it now works?

Re: Following Artists

MattSuda — Thu, 03 Apr 2014 18:38:37 GMT

Try logging out of the app and then logging back in

Re: Following Artists

mikemj23 — Tue, 08 Apr 2014 17:56:51 GMT

Thanks to both of you for the suggestions but neither worked. For reference the screen I get when I tap the following link under my profile is attached.

Re: Following Artists

Spotify-bk — Thu, 10 Apr 2014 01:02:11 GMT

I am experiencing the same exact issue on an iPhone 5, IOS 7.1, latest Spotify update installed. I tried logging out/back in, uninstall/reinstall. It seems to be intermittent. If I add new artists to my following list, at times I am then able to view it he list in full.

Re: Following Artists

Joe — Thu, 10 Apr 2014 11:07:15 GMT

I've been seeing this intermittently on desktop too. Does it eventually refresh if you keep hitting the "try again" button?

Re: Following Artists

mikemj23 — Thu, 10 Apr 2014 18:24:31 GMT

mine does not.

Re: Following Artists

Jc1090 — Sat, 28 Jun 2014 13:26:48 GMT

Same problem here. I'd post a crash report but since the app doesn't actually crash and there seems to be no way to get anymore info or generate a report from the error page, I don't see what more I can do.