topic Re: Subscription in iOS (iPhone, iPad)

Subscription

Sasanka_Malith1 — Tue, 10 Jun 2014 05:54:46 GMT

I upgraded to premium today.Do i get premium free for two extra months over the summer?

Re: Subscription

Peter__ — Tue, 10 Jun 2014 09:41:19 GMT

If you signed up via the promotional pages and are a new customer then yes you should. Double check your online account for your next bill date:
https://www.spotify.com/account/overview/

Re: Subscription

Sasanka_Malith1 — Thu, 12 Jun 2014 05:27:09 GMT

But,spotify had ads saying that we would get 2 months extra if we buy for one month.My next bill date is in one month. 😞

Re: Subscription

Peter__ — Thu, 12 Jun 2014 10:04:41 GMT

If you think you should have qualified for the offer, get in touch with the customer services team directly using the online contact form and they will check it out for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.