topic Problem: Bad performance and battery drain in iOS (iPhone, iPad)

Problem: Bad performance and battery drain

leu3000 — Sun, 15 Jun 2014 13:53:09 GMT

Hi Spotify.
Since the last update to version 1.2.0.3344 I got some huge problems with the spotify-app for iOS.
The app needs several seconds to respond to my inputs. Also my iPhone gets real hot and the battery drain is insane. Approximately I loose at least one percent of my battery every minute. I am using an iPhone 4s with iOS 7.1.1. Before the latest update everything was fine. Please fix this bug!

Re: Problem: Bad performance and battery drain

Joe — Sun, 15 Jun 2014 14:04:21 GMT

Could you try resetting your iphone by pressing and holding both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo to see if it helps.

Re: Problem: Bad performance and battery drain

leu3000 — Sun, 15 Jun 2014 14:14:00 GMT

Hi jwylot.
Thanks for your help.
Unfortunately neither resetting my iPhone nor de-installing and re-installing the spotify app helped.

Re: Problem: Bad performance and battery drain

Peter__ — Mon, 16 Jun 2014 09:49:42 GMT

Are you streaming or listening to offline playlists? My 4S with the same iOS as you has been fine since the 1.2 update.

Re: Problem: Bad performance and battery drain

leu3000 — Tue, 17 Jun 2014 11:42:40 GMT

Hi Peter.
I am always using Spotify to stream my music.
I did this also before with older versions of the app. But the laggy behaviour only appeared after I installed the latest Spotify-update.

Re: Problem: Bad performance and battery drain

jeremygoh — Wed, 18 Jun 2014 14:19:29 GMT

Surprising, is it syncing music for offline mode? If thats the case, it will take some time only.

Re: Problem: Bad performance and battery drain

leu3000 — Mon, 23 Jun 2014 18:30:09 GMT

Hi jeremygoh.
No, i dont't have any offline-playlists which could cause this behaviour by the syncing progress.

Today i had the impression that it suddenly worked properly with 3G on my way to work and back. But back home with WiFi nothing changed. I guess I only didn't recognized the heating of the battery in the subway.

Hopefully there is an update soon, maybe then everything works fine again.

Re: Problem: Bad performance and battery drain

jeremygoh — Tue, 24 Jun 2014 13:42:59 GMT

The recent update, although it looked so much better than the previous version, is slowing down our devices (prob due to the heavy animation).

The battery drain could be due to the streaming on the device, usually it drains a lot of battery as its constantly using 4G/3G which really pulls the battery hard... It even happens for prev versions of Spotify and there's tons of threads about it.

Re: Problem: Bad performance and battery drain

rinkydinkyrhi — Fri, 22 Aug 2014 14:37:04 GMT

Hi, I've noticed the battery on my iPhone 5s draining incredibly quickly over the last couple of days. I always listen to my music in offline mode but it seems to be draining by about 20% per hour. The bottom of my phone is also red hot. I'm not streaming until I'm at home on the wifi so not sure why this is happening. Any ideas (in layman's terms please!)??

Re: Problem: Bad performance and battery drain

jeremygoh — Sat, 23 Aug 2014 17:57:37 GMT

It shouldn't be though - can you try to go to Spotify settings -> usage -> offline mode next time and try again while listening to music offline?

I think its because of your other apps, because Spotify (when its in offline mode, it doesnt use any data), you can go to your location services (i realised that location eat my batteries hard!)

@rinkydinkyrhi