https://community.spotify.com/t5/iOS-iPhone-iPad/Lost-my-premium-account/m-p/835737#M33122 Reply to the Spotify automated email and that will bump your case over to an adviser. <span class="lia-unicode-emoji" title=":winking_face:">😉</span> Wed, 25 Jun 2014 17:00:19 GMT Peter__ 2014-06-25T17:00:19Z https://community.spotify.com/t5/iOS-iPhone-iPad/Lost-my-premium-account/m-p/835655#M33121 I have a free premium through my 4G vodaphone contract which I have been using without issue since Jan. however when I tried open the app today it asked to login, which has never happened before, usually it stays logged in. I logged in to find my account has been changed to a free account rather than premium. Vodaphone are being extremely unhelpful and spotify are just replying to my emails with generic automated crap. Can anyone help? Wed, 25 Jun 2014 16:09:41 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Lost-my-premium-account/m-p/835655#M33121 deadsimple 2014-06-25T16:09:41Z https://community.spotify.com/t5/iOS-iPhone-iPad/Lost-my-premium-account/m-p/835737#M33122 Reply to the Spotify automated email and that will bump your case over to an adviser. <span class="lia-unicode-emoji" title=":winking_face:">😉</span> Wed, 25 Jun 2014 17:00:19 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Lost-my-premium-account/m-p/835737#M33122 Peter__ 2014-06-25T17:00:19Z