Trouble with iphone

Allwang — Sat, 19 Jul 2014 11:11:34 GMT

The spotify app causes trouble. After it kept crashing i tried to delete and reinstall it. Now it is invisible on my iphone 4s but cant be reinstalled.

Re: Trouble with iphone

jeremygoh — Sun, 03 Aug 2014 15:14:06 GMT

@Allwang

Pertaining your issue, that seems like it shouldn't happen given what you’ve described (I've tried on my end and it works perfectly fine), I guess your music cache is corrupted, kindly do a clean reinstallation following the steps below:

Click into your Spotify App -> Logout from Spotify (Spotify app Settings -> Logout) -> [If you are on premium and have songs that are on available offline, click here: https://www.spotify.com/sg-en/account/offline-devices/ and remove all devices -> Go to iPhone Settings, General, Usage and Delete the app -> Go to App Store and download the Spotify app again.

topic Re: Trouble with iphone in iOS (iPhone, iPad)

Trouble with iphone

Re: Trouble with iphone