topic Re: wrong country in iOS (iPhone, iPad)

wrong country

iddakongur — Wed, 06 Aug 2014 23:03:20 GMT

Hello

I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change it to that!

Can you help me?

Iddakongur

Re: wrong country

jeremygoh — Sat, 09 Aug 2014 13:36:20 GMT

@iddakongur

You can check your IP address at www.whatismyipaddress.com and make sure you are in the correct country and make sure that you don't have any other VPN software running on your phone.

Otherwise:
I would advice you to contact a Spotify Advisor through the link below, and if you receive an automated reply, just reply back to that email (its for spam prevention purposes) and you should get a reply within max 1 to 2 business days.
https://www.spotify.com/about-us/contact/contact-spotify-support/