topic Re: Discover option doesnt work!! Why?? in iOS (iPhone, iPad)

Discover option doesnt work!! Why??

Eks001 — Mon, 18 Aug 2014 06:42:21 GMT

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

Re: Discover option doesnt work!! Why??

jeremygoh — Mon, 18 Aug 2014 13:49:25 GMT

@Eks001 You mean browse? Just literally restart your phone - it should work.

Re: Discover option doesnt work!! Why??

Eks001 — Mon, 18 Aug 2014 16:41:14 GMT

Thanks 4 try to help me, but... Its the same doesnt work 😔😔

Re: Discover option doesnt work!! Why??

jeremygoh — Sat, 23 Aug 2014 20:25:42 GMT

@Eks001 Kindly follow this steps for a clean reinstallation:

I guess your music cache is corrupted, kindly do a clean reinstallation following the steps below:

Click into your Spotify App -> Logout from Spotify (Spotify app Settings -> Logout) -> [If you are on premium and have songs that are on available offline, click here: https://www.spotify.com/sg-en/account/offline-devices/ and remove all devices -> Go to iPhone Settings, General, Usage and Delete the app -> Go to App Store and download the Spotify app again.

Also clear off Safari’s Cache under iPhone/iPad Settings > Safari and Clear all of the caches.