topic Re: How do I delete the synced offline files from my iPhone? in iOS (iPhone, iPad)

How do I delete the synced offline files from my iPhone?

DerMuri — Thu, 05 Apr 2012 13:38:03 GMT

Hey people! I just unchecked "offline" for all my playlists on my iPhone to free up some memory. However the usage of the Spotify-App is still shown with 1GB. Is there any way to get rid of the cached songs besides reinstalling the app? Regards, Marius

Re: How do I delete the synced offline files from my iPhone?

jvanderb — Thu, 05 Apr 2012 14:18:02 GMT

At the moment, there is no way to clear the application's cache other than to uninstall and reinstall the app. There are several others who have suggested that Spotify include a way to do this in the future, but I'm not sure whether or not it is a planned feature. In the mean time, the only way to do this is to remove and reinstall Spotify on your device unfortunately.

Re: How do I delete the synced offline files from my iPhone?

talesref — Thu, 12 Apr 2012 22:10:52 GMT

This is absurd.

Re: How do I delete the synced offline files from my iPhone?

user-removed — Thu, 12 Jul 2012 00:03:15 GMT

I have been told by Spotify I need to create a new account because the old account is no longer valid. I have create the new account and transfer my playlists. I login on iPhone with Spotify on new account and it shows there are 0 songs sync. But iPhone shows Spotify app already is using 3.5GB. So some error seems to cause these files from the old account to remain.

What is the location of the files on iPhone filesystem? I would rather to delete them manually than have to uninstall the app and then be forced to use most current version, as the version I have is working jsut fine.

Re: How do I delete the synced offline files from my iPhone?

user-removed — Sun, 03 Mar 2013 13:43:28 GMT

I don't think that this is a genuine solution. More a workaround!
It's not a usable solution having to uninstall, reinstall & re-sync all the other playlists when you want to remove just one. Come on Spotify. Sort it out!

Re: How do I delete the synced offline files from my iPhone?

anniediesalor — Tue, 11 Jun 2013 01:34:26 GMT

Agreed,
Figure it out, Spotify team

Re: How do I delete the synced offline files from my iPhone?

DrewBeFree — Tue, 25 Jun 2013 17:42:11 GMT

I'd also like to be able to delete some tracks from my iPhone. I've maxed it out with a horrible playlist... No more cheesy love songs! Help!!!!!

Re: How do I delete the synced offline files from my iPhone?

amd — Wed, 03 Jul 2013 18:32:56 GMT

Spotify team, please! This is RUBBISH! Surely all that's needed is a simple bit of code to enable us to remove offline content? I thought the whole idea of spotify premium was so that we could sync/unsync music on the fly. Uninstalling and resinstalling the app is an absolute joke and it's not as simple as that.

Re: How do I delete the synced offline files from my iPhone?

RobGoldy — Mon, 15 Jul 2013 07:17:09 GMT

Agreed!

I'm about to uninstall Spotify from my phone.

Re: How do I delete the synced offline files from my iPhone?

sveinndavidsson — Mon, 14 Oct 2013 15:50:06 GMT

Seriously, is this still the case?! WTH

Re: How do I delete the synced offline files from my iPhone?

Peter__ — Mon, 14 Oct 2013 19:10:12 GMT

@sveinndavidsson wrote:

Seriously, is this still the case?! WTH

Unfortunately yes.

Peter

Re: How do I delete the synced offline files from my iPhone?

shawnd2030 — Thu, 09 Jan 2014 03:11:01 GMT

terrible. is this still true? what if i empty out the playlist from the desktop app will my phone delete all the tracks?

Re: How do I delete the synced offline files from my iPhone?

Peter__ — Thu, 09 Jan 2014 11:37:40 GMT

That will remove the tracks from the playlist on your phone, but it will probably hold onto the cached files. Unfortunately the only way to free up storage space on your iOS device on demand is to reinstall the application.

Re: How do I delete the synced offline files from my iPhone?

DerPa — Sun, 02 Mar 2014 11:22:21 GMT

C'mon get this done! It can't be that hard to code a routine which checks the cached files if they are still demanded and delete them if this is not the case. Guys, you created a truly wonderful app / service, but make that right!

Re: How do I delete the synced offline files from my iPhone?

Peter__ — Sun, 02 Mar 2014 11:29:58 GMT

@DerPa - Spotify are currently collecting information about this, since in theory that is what should happen:

http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/How-to-unsync-a-playlist-Spotify-is-not-giving-back-my-data/m-p/671788#M26903

Re: How do I delete the synced offline files from my iPhone?

martin_ — Thu, 24 Apr 2014 01:38:16 GMT

Peter wrote:
Spotify are currently collecting information about this, since in theory that is what should happen

No one from Spotify has posted since Meredith asked for user info regarding the bug. Generally that may not be so surprising as it has only been a couple of months. Howerver, it is not as it was news to the Staff. This thread:Help-iOS-iPhone-iPad-iPod-Touch/How-do-I-delete-the-synced-offline-files-from-my-iPhone is from spring 2012.

My point is that I think it would be good if everyone experiencing this problem made some noise.

Regards,

Martin

Re: How do I delete the synced offline files from my iPhone?

johnph — Fri, 02 May 2014 05:29:52 GMT

DEAR SPOTIFY,

This is a NO-BRAINER!

Without this feature we will have to SYNC AND RESYNC (for hours) when we need to change quality, move tracks around and edit playlists... We're here now but youre not the only game in town ; )

John

Re: How do I delete the synced offline files from my iPhone?

amd — Fri, 02 May 2014 10:29:22 GMT

Well said guys.

We need more people to DEMAND what should be a simple built in feature in spotify. I can't believe so few are complaining.

Re: How do I delete the synced offline files from my iPhone?

Guru_Uru — Wed, 07 May 2014 07:00:08 GMT

If this feature won't be added soon, I will get rid of spotify. This BASIC feature cant be so complicated!

Greetings from Germany

Re: How do I delete the synced offline files from my iPhone?

SnoKris — Thu, 08 May 2014 07:29:46 GMT

Agree!

This request is not optional, it is a basic requirement!

If I can turn off the playlist, then must deleted this playlist too. Evident!