topic iPad App in iOS (iPhone, iPad)

iPad App

user-removed — Wed, 20 Aug 2014 20:00:29 GMT

I'd like to get an answer from Spotify to whether they intend to upgrade the iPad app.

It is, I think, the worse iPad app for a streaming music service that I've seen.

The desktop app is amazing, the iPhone app is good as well, but the iPad app is atrocious.

Not being able to view "Your Music" is the biggest missing feature.

Also, where is the link to email customer service?

So...Spotify...should I continue with my paid subscription?

Re: iPad App

kbrooksc — Wed, 20 Aug 2014 23:16:39 GMT

Hi there! The iPad app update is a feature that Spotify is hoping to release soon. It's been a long wait, but they're wanting to get it right. Here's the info on Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!

Re: iPad App

jeremygoh — Sat, 23 Aug 2014 19:20:25 GMT

And also, there are many threads on this forum about the missing My Music on the iPad - it will be coming soon, watch out for it!

Re: iPad App

user-removed — Tue, 26 Aug 2014 01:00:53 GMT

An update came through today that apparently allows you to save albums on the ipad app. To your music, which you can't access.
I can not for the life of me find out how to do that, nor the new feature where swiping the album headers displays more info
Since there isn't a help feature, nor any explanations of the various icons perhaps someone could explain how to do this!