topic Local Files Wont Syc in iOS (iPhone, iPad)

Local Files Wont Syc

MarkDegroot — Mon, 08 Sep 2014 00:25:22 GMT

If i select local files to sync it just says pending forever.

I have 51 gb free space on my phone and i have uninstalled and reinstalled the app so its not that.

Anyone have any advice ?

Re: Local Files Wont Syc

kbrooksc — Mon, 08 Sep 2014 00:49:57 GMT

hmm...what version of the app are you using?

Re: Local Files Wont Syc

MarkDegroot — Mon, 08 Sep 2014 00:53:15 GMT

The most recent one, i just put my local files into a new playlist and now they are syncing, its kinda annoying that they are now in a seperate playlist cause the ocd is killing me where it says local files twice but its alright

Re: Local Files Wont Syc

kbrooksc — Mon, 08 Sep 2014 01:06:16 GMT

hmm...yeah, sometimes there is an issue with certain files. I'm glad that there was a workaround for you. If you want to reach out to support for more answers, you're more than welcome to! They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!

Re: Local Files Wont Syc

MarkDegroot — Mon, 08 Sep 2014 01:16:25 GMT

@kbrooksc wrote:

hmm...yeah, sometimes there is an issue with certain files. I'm glad that there was a workaround for you. If you want to reach out to support for more answers, you're more than welcome to! They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!

Thanks.

I had to put 1600 songs into a playlist one by one for it to work though 😕