topic Re: [iOS] Spotify Connect is showing unknown device in iOS (iPhone, iPad)

[iOS] Spotify Connect is showing unknown device

stefwes — Mon, 15 Sep 2014 08:38:39 GMT

Spotify connect is showing/controlling an unknown device 'Lauren iPhone' (I don't know any Lauren) which causes my music to pause.

Any users confronted with this issue?

I have seen this problem on both 3G as well as a home/public wifi-spot.

Already tried to 'log-off at all known devices option'

Thanks for your help

Re: [iOS] Spotify Connect is showing unknown device

user-removed — Mon, 22 Sep 2014 20:34:00 GMT

Did you sort this out? I've got the same issue. I can't seem to remove him and he keeps connecting my spotify to his device which stops my music playing.

Re: [iOS] Spotify Connect is showing unknown device

stefwes — Tue, 23 Sep 2014 06:06:55 GMT

Actuele Spotify support (Twitter: spotifycares) was able to help me out, Please contact them.

It turend out that I had multiple accounts with the same email address (caused by a Facebook-login), but only able to control one myself. Spotifycares merged both accounts and forced logout both accounts. For now I think it solved my problem.