topic Re: Next Update in iOS (iPhone, iPad)

Next Update

FreshPrincee801 — Sat, 11 Oct 2014 06:22:40 GMT

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds?
It's ridiculous that we are having to pay for a feature that we can't even use because of a bug that the developers should have fixed when it first started being reported.

Re: Next Update

FreshPrincee801 — Sat, 11 Oct 2014 06:25:50 GMT

I'd also like to add I have tried uninstalling and reinstalling. The problem started when I upgraded to IOS 8 on my iPhone 5s and since then I have upgraded to an iPhone 6 running the latest iOS version and the problem is still there.

Re: Next Update

MichaelW — Sat, 11 Oct 2014 07:13:26 GMT

Hi there,
Welcome at the Spotify Community!

Unfortunately we don't know when it will be fixed.
We aren't official Spotify staff that's why..

Re: Next Update

Helpme555 — Sat, 11 Oct 2014 07:59:13 GMT

First time I've felt the need to go on this forum. There have always been a few minor bugs, mainly I searching and syncing. I've aways lived with these because the basic functionality has always been great. But it seems that the spotify app team have lost the plot at the
moment. Spotify are you going to respond formally or leave it to unofficial forum mediators to apologise on your behalf?

Re: Next Update

Carina — Sat, 11 Oct 2014 08:08:51 GMT

Hey FreshPrincee801 and Helpme555,

at the moment users are having lots of problems with iOS 8 in combination with Spotify. The staff is working on this and should be fixed soon.

Re: Next Update

Peter__ — Sat, 11 Oct 2014 11:10:26 GMT

Worth trying the steps here:
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Crash-on-iOS-8-still/m-p/943111/highlight/true#M39092

Re: Next Update

FreshPrincee801 — Sat, 11 Oct 2014 11:29:55 GMT

Shockingly this actually worked, I didn't even have to delete and reinstall the app. Thank you so much!