topic Re: iOS 8 crashes when share in iOS (iPhone, iPad)

iOS 8 crashes when share

sarmbrecht — Sat, 01 Nov 2014 04:31:30 GMT

Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.

Re: iOS 8 crashes when share

Merik — Sat, 01 Nov 2014 05:49:31 GMT

Hey there @sarmbrecht!

Do you have the latest version of Spotify? An update rolled out that should have fixed the issue.

Re: iOS 8 crashes when share

sarmbrecht — Sat, 01 Nov 2014 21:02:32 GMT

I do. I have a little more information. The share works if I scroll down and tap the user in the list. If I tap within the search field it crashes. So, it's not totally useless. It's just a little inconvenient. Any idea why the search field causes it to crash? It looks like launching the key board (I have an iphone 6 plus) is a problem. It doesn't display before the application crashes.

Re: iOS 8 crashes when share

Jordi — Sun, 02 Nov 2014 01:20:08 GMT

Hi there welcome to the community,

Just tested it on my iPhone 6 and it seems to work fine on my side. Maybe this is an issue with the iPhone6 plus.

Could you try doing a full reinstallation of the app?

Re: iOS 8 crashes when share

user-removed — Sun, 02 Nov 2014 04:42:07 GMT

I can confirm the same issue. Latest IOS version of spotify: clicking on the search bar while sharing also causes the app to crash on my iPhone 6 Plus.

Re: iOS 8 crashes when share

druidoodle — Mon, 03 Nov 2014 17:46:26 GMT

I can confirm the same issue on iphone 6 plus

Re: iOS 8 crashes when share

chukka09 — Mon, 03 Nov 2014 19:45:16 GMT

Same here on iPhone 6 Plus. Please fix soon!

Re: iOS 8 crashes when share

Jordi — Mon, 03 Nov 2014 19:50:22 GMT

Hi guys thanks for your reports! I will report this and get back to you all as soon as I have more information.

Re: iOS 8 crashes when share

chukka09 — Mon, 03 Nov 2014 19:55:16 GMT

I just uninstalled the app and reinstalled. Seemed to work. I managed to share once at least.

Re: iOS 8 crashes when share

Solos — Tue, 04 Nov 2014 10:46:37 GMT

I can confirm the same issue on iPhone 5S and 6 on iOS8.1. App crashes when trying to share a song with someone else on Spotify.

Re: iOS 8 crashes when share

Aft3rm4thx — Tue, 04 Nov 2014 13:13:27 GMT

I can confirm the same issue on iPhone 5 on iOS 8.1 using Spotify 1.9.0.2744 (latest build). However, it only crashes when I try to share specific songs using the search function. It attempts to open up the keyboard, the keyboard doesn't show or is invisible, and the application crashes shortly after. Some songs are fine, some crash the application.

Re: iOS 8 crashes when share

Peter__ — Fri, 07 Nov 2014 18:33:59 GMT

Thanks for the reports on this one guys! I have created/opened this as a bug here on the community to pass over to the Spotify team.

http://community.spotify.com/t5/Spotify-Bugs/iOS-Searching-on-quot-Send-To-quot-causes-app-crash/idi-p/973847

If anyone else is having this issue, if you could post over on the bugs topic that would be great. For now, I'm going to lock this topic.

Thanks once again for the reports guys, you are all awesome! 🙂