topic Re: Customer support in iOS (iPhone, iPad)

Customer support

JamieWhitehouse — Thu, 05 Jul 2012 13:54:46 GMT

Do Spotify have a contact telephone number?

As a premium subscriber I am disappointed that they have not responded to my email sent three days ago.

Thank you

Jamie

David — Thu, 05 Jul 2012 14:46:00 GMT

Hey!

We currently do not offer telephone support at present. One of our advisors has just been in touch - Check your inbox!

JamieWhitehouse — Thu, 05 Jul 2012 14:50:28 GMT

Thank you David, good timing! 🙂

Can I please ask however why my other post in this forum was deleted? One of the questions in my other post was not mentioned in my email.

David — Thu, 05 Jul 2012 14:55:12 GMT

Multiple threads relating to similar topics would have been deleted in accordance with the Community Guidelines - http://community.spotify.com/t5/Spotify-Announcements/Spotify-Community-Guidelines/m-p/27/message-uid/27#U27

JamieWhitehouse — Thu, 05 Jul 2012 14:58:37 GMT

Ok, no problem.

Is there anywhere I can report a poor quality track I have come across?

David — Thu, 05 Jul 2012 16:14:23 GMT

There sure is! Everything you need to report busted tracks can be found right here.