topic Re: Album Artwork not showing in "Now Playing" or Lockscreen in iOS (iPhone, iPad)

Album Artwork not showing in "Now Playing" or Lockscreen

nxc — Thu, 27 Nov 2014 04:34:47 GMT

Relevant information before I detail the issue:
iPhone 6 Plus 128GB, iOS 8.1
Spotify Version: 2.0.0.1643

This applies to all songs & albums.

Album artwork is only displayed when the player is minimized (see attached screenshot).
In the Lockscreen and now playing "full screen mode" the album artwork is displayed as the generic music note which is indicative of a lack of album artwork (when there really should be)

Any assistance would be greatly appreciated!

Re: Album Artwork not showing in "Now Playing" or Lockscreen

MattSuda — Thu, 27 Nov 2014 05:34:36 GMT

This will be fixed in an update soon.

Re: Album Artwork not showing in "Now Playing" or Lockscreen

nxc — Thu, 27 Nov 2014 09:21:48 GMT

Update: Upon further investigation I've figured out that this only occurs with music that has been made available offline (downloaded to the local device). Radio mode and playing music not available offline display album artwork without an issue.

Re: Album Artwork not showing in "Now Playing" or Lockscreen

RichardP7 — Thu, 27 Nov 2014 10:13:59 GMT

Noticed this too.

It is only for offline tracks that have not been played (or some other track with the same artwork, i.e. the same Album) before they were set to offline.

Re: Album Artwork not showing in "Now Playing" or Lockscreen

JediDavs — Wed, 03 Dec 2014 07:15:34 GMT

This is REALLY frustrating!

Not only does the Artwork not display in full screen mode - it teases you when listing the tracks with a small preview at the bottom of the screen. Its like - Hey here is the album artwork, but i'm not going to let you see a full size version of it!!!

Re: Album Artwork not showing in "Now Playing" or Lockscreen

nxc — Wed, 03 Dec 2014 08:56:39 GMT

[Deleted by MattSuda]

*You are not allowed to talk about the beta in public*

Re: Album Artwork not showing in "Now Playing" or Lockscreen

MattSuda — Mon, 08 Dec 2014 10:20:42 GMT

Version 2.1 is now out! All album art bugs should be fixed including the display of album art for local files.

Thanks for your patience and enjoy your album covers!

Re: Album Artwork not showing in "Now Playing" or Lockscreen

RichardP7 — Mon, 08 Dec 2014 10:33:37 GMT

I can confirm that Album Covers are now appearing as they should as far as I can tell, not tried in the car yet. No need to re-download tracks either.