topic Re: offline available button missing in iOS (iPhone, iPad)

offline available button missing

sexymäxy — Sat, 13 Dec 2014 10:11:14 GMT

Hello

i´m using a iphone 4s and upgraded spotify today.

i removed and installed the app, but i have no offline available button!

how to i get the music offline available?

many thanks

Re: offline available button missing

OviiiOne — Sat, 13 Dec 2014 10:05:15 GMT

Hi @sexymäxy , welcome to the community!

Could you attach an screenshot?

Re: offline available button missing

sexymäxy — Sat, 13 Dec 2014 10:12:01 GMT

done, i´ve also tried it on a android phone .. same problem.

and on the software on the computer, i got no accoutn information

Re: offline available button missing

sexymäxy — Sat, 13 Dec 2014 10:20:16 GMT

many thanks .... sovled the problem

i seems that i can only make my own playlists available offline and not the one from spotify or other users

Re: offline available button missing

Josh — Sat, 13 Dec 2014 10:36:20 GMT

@sexymäxy You can only make Spotify playlists available offline if you are subscribed to premium, if you are a free user you will only be able to play in shuffle mode on your mobile device. If you want to subscribe to premium, current trial offers are available here 🙂 There is also a comparison chart here with the different subscription types that Spotify offers.