topic Offline Syncing Issues in iOS (iPhone, iPad)

Offline Syncing Issues

SendTheLasers — Sat, 20 Dec 2014 22:14:19 GMT

Hi i have the new iphone6 ..

My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they are not synced. The songs are in my local files so I don't understand why certain ones won't sync. I've never had a problem with this until now. The green icon is active on all theses playlists saying that all songs are synced but all songs are not. I've tried numerous times opening and closing the app on both ends but nothing changes ever. The songs that wont play have a green icon underneath them but the song title is grey .. please help.

Re: Offline Syncing Issues

MattSuda — Sat, 20 Dec 2014 23:36:50 GMT

There is a current bug that causes any local files with (parenthesis, commas, dashes, etc.) to be unsynced randomly, usually after an update comes out for the iOS app. The developers are currently investigating this bug.

It is likely that when you updated to one of the recent Spotify updates to the iOS app, the local files became unsycned due to this bug.

Hopefully it will be fixed soon.

Re: Offline Syncing Issues

SendTheLasers — Sun, 21 Dec 2014 07:58:27 GMT

darn .. well that sucks

A lot of my favorite songs are in limbo now.