topic Re: Tracks goes missing! in iOS (iPhone, iPad)

Tracks goes missing!

Chillie_ — Sun, 21 Dec 2014 10:39:49 GMT

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone there are supposed to be 54 tracks, but if I count them there are only 52.

The songs on the list are mostly local files (they are all mp3s) and since almost all of them works just fine I see no reason for two of them to dissapear (they don't even show up in grey).

Re: Tracks goes missing!

OviiiOne — Sun, 21 Dec 2014 11:31:58 GMT

Hello and welcome to the Spotify Community!

The dissapeared songs were local files?

Re: Tracks goes missing!

Chillie_ — Sun, 21 Dec 2014 15:36:02 GMT

Thanks 🙂

Yes, both of the missing files are local and they both work perfectly fine in Spotify on the computer.

Re: Tracks goes missing!

OviiiOne — Sun, 21 Dec 2014 15:42:34 GMT

I recommend you to contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

Re: Tracks goes missing!

Chillie_ — Sun, 21 Dec 2014 17:29:10 GMT

Will do that! Thanks 🙂