topic premium spotify in iOS (iPhone, iPad)

premium spotify

smj1 — Mon, 29 Dec 2014 18:51:03 GMT

I am paying for premium service each month. Somehow spotify has changed my start date and I go 1week each month without my music.

Can anyone suggest how to change this with out cancelling my service. If I cancel my service, will I loose all of my music?

Re: premium spotify

MattSuda — Tue, 30 Dec 2014 04:29:29 GMT

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you cancel your account, all of your playlists will be safe.

Re: premium spotify

Shahrzadvaliani — Wed, 31 Dec 2014 10:25:12 GMT

Hi
I received an email for getting spotify 3 month premium with 1$ and i requested for that but i couldnt get it and you put me on it till end of Jan 2015. I just wanted to know the reason And if it is possible for you to correct it to 3 month? If it is not, i like to cancel it. Please let me know asap. Thanks

Re: premium spotify

MattSuda — Wed, 31 Dec 2014 10:43:56 GMT

@Shahrzadvaliani

I suggest you contact support so they can help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/