topic Mistaken Region in iOS (iPhone, iPad)

Mistaken Region

James_Ed — Thu, 01 Jan 2015 07:34:38 GMT

On my Spotify iPhone 'home' (browse) page, although the interface is in english, 'Empieza el ano con la mejor musica.' is written underneath the top bar. Beneath this are multiple Argentinian and Spanish albums. When I look into a genre, the top recommended songs and albums are things like 'top hits Argentina' 'top hits Chile.' I first downlaoded Spotify when I was in Argentina, but since then have deleted and redownloaded it multiple times trying to fix this. The top lists and new releases are mostly Argentinian. I've also followed through on the troubleshooting advice given to people who's language is incorrect. None of it has worked. I live in Australia. Help?

Re: Mistaken Region

MattSuda — Thu, 01 Jan 2015 09:07:01 GMT

It's probably because when you made your account in that country, it put it as your country in the settings.

Try logging into this page to change the country on your account:

https://www.spotify.com/accounts/profile/

Otherwise you could try contacting support so they chan change the country for you:

https://www.spotify.com/about-us/contact/contact-spotify-support/

Re: Mistaken Region

James_Ed — Thu, 01 Jan 2015 13:09:33 GMT

Many thanks!