topic Re: doesnt recognize my ipod in iOS (iPhone, iPad)

doesnt recognize my ipod

pax — Mon, 29 Dec 2014 21:19:03 GMT

I just purchased the premium and now all of a sudden when i plug in my ipod that i have been using it does not pop up in my "devices" to sync.

Re: doesnt recognize my ipod

MattSuda — Tue, 30 Dec 2014 04:24:56 GMT

Which iPod do you have?

The desktop app will only show compatible devices such as iPod Touch, iPhone, iPad, and Android devices that are connected to the same WiFi netwok as your computer. Also make sure the Spotify app is opened on the device. You cannot sync over USB.

Re: doesnt recognize my ipod

pax — Tue, 06 Jan 2015 04:33:48 GMT

Its a 4....it even tells you to plug it in to your computer and make sure your on the same wifi as the computer to sync.

Re: doesnt recognize my ipod

MattSuda — Tue, 06 Jan 2015 06:06:45 GMT

The text on the devices page has been out of date for a long time now. It will be getting an update sometime this year.

By iPod it means iPod nano, shuffle, classic... etc For these iPods, you have to plug it in via USB. Spotify will only sync songs that are on your computer to these types of iPod. You cannot sync Spotify songs.

By iPod 4 do you mean you have an iPod touch?

If you have an iPod touch, you cannot sync by plugging in in via USB.

You have to have the Spotify app open on your iPod touch, and both your iPod and your computer have to both be on the same WiFi network. Then, it should show up under devices.

Hopefully this clarifies the confusion.