Disappearing Music

JakeyShakey — Wed, 14 Jan 2015 21:18:47 GMT

I am using the Spotify app on iOS and I have a problem in that all my music has disappeared. The categories of 'Songs' and 'Albums' are empty and 'Artists' only lists all the artists that I follow. 'Playlists' on the other hand is completely normal and all is correct. None of this has happened on my desktop Spotify.

Please can you help me fix this problem.

Thanks,

Jake

Re: Disappearing Music

MattSuda — Thu, 15 Jan 2015 01:37:43 GMT

I suggest you contact support so they can take a look at your account and see what is going on. They might be able to help you get your music back.

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

topic Disappearing Music in iOS (iPhone, iPad)

Disappearing Music

Re: Disappearing Music