topic Problems with app in iOS (iPhone, iPad)

Problems with app

user-removed — Wed, 04 Feb 2015 17:57:02 GMT

Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volume indicator freezes on screen, and you can't adjust it at all, not with the side buttons, and not with Spotify volume control. When you try to slide the Spotify volume bar lower, it keeps going back to max by itself. Only thing that help is rebooting the iPhone.

This only happens with Spotify.

Re: Problems with app

maxifis — Thu, 02 Apr 2015 16:44:17 GMT

I do have exactly the same issue!

I went to Apple last friday they couldn't help me and the issue was not known so they replaced my iPhone 6 64 GB and I received a new one.

But today on my way to work the same problem happend. I called Apple Support and they said I should delete my backup and restore my phone without the backup.

But since I read in several chat forum's that this problem is known I think its maybe a spotify app bug?

Re: Problems with app

user-removed — Thu, 02 Apr 2015 16:49:37 GMT

Yes! I'm now on my third and still battling the problem. Wonder what's up? Think Spotify should have a further look into this issue!