topic Re: iOS app will not install. in iOS (iPhone, iPad)

iOS app will not install.

hobopajamas — Wed, 11 Mar 2015 17:26:05 GMT

A more detailed description, using numbered steps
1. First I searched for Spotify in the App Store
2. Then I found spotify and clicked the "Get" button
3. Then I clicked the "Install" button
4. Then the "Get" button re-appeared
5. Then I clicked the "Get" button again
6. Then I cliked the "Install" button again
7. Then the "Get" button re-appeared
8. Then I clicked the "Get" button again
9. Then I clicked the "Install" button again
10. Etc
11. Then I re-started my phone and tried again, same issue
12. Then I updated my phone to the latest iOS operating system and tried again, same issue

What I expected to happen
I expected the Spotify app to install on my phone

What actually happened
The Spotify app would not install on my phone

My iPad/iPhone model
iPhone 5S

Device’s Operating System
8.2

Is your device jailbroken?
No

Approximately how many playlists do you have?
Does this really affect whether the app will install on my phone??

My mobile Spotify version
I don't know, it won't install.

My desktop Spotify version (if applicable)
Does this really affect whether the app will install on my phone??

My provider and country
Verizon, United States

My username
Isn't my username affiliated with this post?

Do you have any screenshots you can attach to more clearly explain your issue?
No.

Re: iOS app will not install.

mwuk — Wed, 11 Mar 2015 17:30:57 GMT

People (including myself) are experiencing issues with the App Store at the minute, there is an issue with iTunes and its stores, so not much you can do other than hang tight and try again later.

Re: iOS app will not install.

rainpacheco — Wed, 11 Mar 2015 19:43:02 GMT

iOS app will not re-install

This has been going on for 3 weeks now and I haven't had any time til now to contact you.

I think all of my playlists are gone too.

My wife is using my login on her phone and there are no playlists there either.

Please, I'm going insane.

A more detailed description, using numbered steps
1. First I searched for Spotify in the App Store
2. Then I found spotify and clicked the "Cloud" button
3. Then I clicked the "Circle" button
4. Then the "Cloud" button re-appeared
5. Then I clicked the "Cloud" button again
6. Then I cliked the "Circle" button again
7. Then the "Cloudt" button re-appeared
8. Then I clicked the "Circle" button again
9. Then I clicked the "Cloud" button again
10. Etc
11. Then I re-started my phone and tried again, same issue
12. Then I updated my phone to the latest iOS operating system and tried again, same issue

What I expected to happen
I expected the Spotify app to install on my phone

What actually happened
The Spotify app would not re-install on my phone

My iPad/iPhone model
iPhone 5S

Device’s Operating System
8.2

Is your device jailbroken?
No

Approximately how many playlists do you have?
Rain's Thoughts 4

My mobile Spotify version
I don't know.

My provider and country
T-Mobile, United States

My username
rainpacheco

Do you have any screenshots you can attach to more clearly explain your issue?
No.

HELP!!!!

Re: iOS app will not install.

rainpacheco — Wed, 11 Mar 2015 19:44:18 GMT

And it's not the Itunes is down problem.