topic Spotify iphone app crashing in iOS (iPhone, iPad)

Spotify iphone app crashing

user-removed — Wed, 11 Mar 2015 23:15:22 GMT

Hi, so I have an A&TT iPhone 6 running iOS 8.1 with the model number MG4W2LL/A running spotify Version 2.5.0

My issue is that every time I try to launch the app it immediately crashes. I have tried turning my phone off and on, and also uninstalling and reinstalling the app. Turning my phone on and off does nothing, uninstalling and reinstalling makes it work for a littlle while, until I leave the app, then when I try to open it back up it crashes again,

its really frustrating because im paying $10 per month for this!!!, please help asap!!

Re: Spotify iphone app crashing

MattSuda — Thu, 12 Mar 2015 01:02:55 GMT

I suggest you contact support so they can help you. Make sure you tell them you have already tried reinstalling.

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

Re: Spotify iphone app crashing

user-removed — Thu, 12 Mar 2015 03:20:55 GMT

Just sent out the email, thanks