topic Re: Slow syncing in iOS (iPhone, iPad)

Slow syncing

SaintJimmyP22 — Mon, 16 Mar 2015 00:08:15 GMT

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And when I try to redo it, it just re downloads the same songs and stops again

Re: Slow syncing

SaintJimmyP22 — Mon, 16 Mar 2015 00:09:18 GMT

Re: Slow syncing

ErickRGuetta — Mon, 16 Mar 2015 00:15:12 GMT

Hello there, what I've seen is that when you're downloading a playlist you should stay on the Spotify app because closing it stops the process of syncing.

Re: Slow syncing

SaintJimmyP22 — Mon, 16 Mar 2015 00:29:20 GMT

That is what I do, it still stops

Re: Slow syncing

SaintJimmyP22 — Mon, 16 Mar 2015 00:43:57 GMT

I have tried both staying on the app and off the app at least fifty times each

Re: Slow syncing

SaintJimmyP22 — Mon, 16 Mar 2015 01:02:23 GMT

Please help by Saturday March 21st 2015. That is when I leave to go on a trip and I'd rather not have eight hours of music cutting in and out....

Re: Slow syncing

MattSuda — Mon, 16 Mar 2015 01:03:54 GMT

Make sure you have more than 200MB of free storage space. It will stop syncing when your free storage gets around to this limit so that iOS will still have space left.

Also try reinstalling the app and then try sycing to see if that fixes the problem.

Re: Slow syncing

SaintJimmyP22 — Mon, 16 Mar 2015 01:31:52 GMT

Wow. I am an idiot. Thank you for helping me Matt. Love you.

Re: Slow syncing

MattSuda — Mon, 16 Mar 2015 01:44:39 GMT

Haha no problem. You're welcome!