topic Re: Local Files Unplayable after Spotify App Update in iOS (iPhone, iPad)

Local Files Unplayable after Spotify App Update

ggoddx — Sun, 15 Mar 2015 19:27:51 GMT

Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, and then turn it back on so that my local files are again playable.

Please note that before I updated the Spotify app, that I had already downloaded the local files onto my iPhone.

Is there something I am missing here so that I do not have to re-download all my local files onto my iPhone 6 whenever there is an update to the Spotify app? Is there anyone at Spotify who is looking into this issue?

Re: Local Files Unplayable after Spotify App Update

MattSuda — Sun, 15 Mar 2015 23:40:22 GMT

This is a known bug.

Have you tried reisntalling Spotify on your iPhone and then resycning the local flles?

This bug used to happen to me, but ever since I did a reinstall of the 2.5 update, I haven't had this problem when updating the app to version 2.6

Re: Local Files Unplayable after Spotify App Update

ggoddx — Mon, 16 Mar 2015 10:14:39 GMT

I have not tried reinstalling since the 2.5 update (I had tried it before). I will try reinstalling now that the app is on version 2.6 and see if this remedies the issue when the next update comes around.

Thanks for the suggestion!

Re: Local Files Unplayable after Spotify App Update

MattSuda — Mon, 16 Mar 2015 10:17:50 GMT

You're welcome.

Hopefully it does. Post back here if the problem happens again so I can make a new bug report to the developers.