topic touch preview doesn't work for blind users in iOS (iPhone, iPad)

touch preview doesn't work for blind users

jessieh9-us — Mon, 23 Mar 2015 22:24:46 GMT

i am a blind user of spotify and i am using the iphone with ios 8 and voice over. when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't work. even with voice over off it won't work either. please fix it spotify.

Re: touch preview doesn't work for blind users

Teresa — Tue, 24 Mar 2015 15:19:41 GMT

Hello, @jessieh9-us!

Thanks for contacting us. Could you send us which version of Spotify you're using and the model of your iPhone? I’ll make sure your comments end up with the folks responsible for the iPhone app!

Regards,

Teresa.

Re: touch preview doesn't work for blind users

jessieh9-us — Wed, 25 Mar 2015 13:04:27 GMT

hi there teresa i am using the latest version of spotify with ios 8. i told you all to put me on the beta testing for accessibility for both mac and i os but no go i could be a assit for your probram.

Re: touch preview doesn't work for blind users

Pete — Wed, 15 Apr 2015 08:08:01 GMT

Hey @jessieh9-us

Apologies for the delay here. We decided to disable Touch Preview when Voice Over is enabled, however we're open to feedback regarding this.

How would you like Voice Over to work with the Touch Preview function should it be introduced in the future?

Re: touch preview doesn't work for blind users

jessieh9-us — Wed, 15 Apr 2015 11:05:04 GMT

The way that I would do it, is when you double tap and hold it should just
start playing the song that is currently being highlighted, that is a pass
through gesture for voice over users again you double tap and hold, but it
doesn't even do it when you turn off voice over,