topic Re: Problems with new update for iOS in iOS (iPhone, iPad)

Problems with new update for iOS

Moet546 — Wed, 29 Apr 2015 15:49:22 GMT

Since I did the update yesterday via iOS I can't get Spotify to work in my BMW. Why? I used to be able to see everything and control it thru my connectedDrive. It comes up with a long error message on my phone. "error in startCompletionBlock"

HELP!

Re: Problems with new update for iOS

wbmann15 — Wed, 29 Apr 2015 19:54:29 GMT

I have a different problem. When I open up Spotify on my 5c, a song would appear at the bottom paused and my skips wound not reset. Also, the only solution I found is to log out and log back it. I'm a free user and I don't know if this is happening on other devices or with premieum members. I hope they fix it soon!

Re: Problems with new update for iOS

Jordi — Wed, 29 Apr 2015 19:58:50 GMT

Hi @Moet546,

This is currently a known issue with the 3.0.0 update and is currently under investigation. This will be fixed in a future update.

Keep an eye on this thread for future updates regarding this issue:
https://community.spotify.com/t5/Ongoing-Issues/BMW-integration-with-3-0-0-iOS-app/idi-p/1123705

Re: Problems with new update for iOS

Jordi — Wed, 29 Apr 2015 20:02:44 GMT

Hi @wbmann15,

I have seen a few more reports about this issue. I will notify the staff about this issue.

Keep an eye on this thread for updates.

https://community.spotify.com/t5/Help-iOS-iPhone-iPad/Problems-wth-skipping/m-p/1123590

Re: Problems with new update for iOS

Jordi — Wed, 29 Apr 2015 20:31:41 GMT

@wbmann15, Does the number of skips reset after 1 hour?

Re: Problems with new update for iOS

wbmann15 — Wed, 29 Apr 2015 20:38:43 GMT

I don't know. I'll check back with you in an hour.

Re: Problems with new update for iOS

thick_rabbit83 — Fri, 01 May 2015 12:06:39 GMT

It does not reset after one hour. I tried using Spotify after two hours and it was still on the last song I skipped.