topic Spotify LOTS OF PROBLEMS please help in iOS (iPhone, iPad)

Spotify LOTS OF PROBLEMS please help

DeluxeZ — Mon, 25 May 2015 10:11:59 GMT

Hi, I've got An iPad air and spotify has been giving me trouble since 2 weeks ago, When I go into spotify It crashes straight away and I have to reinstall, account signs out all the time and songs don't download. I've also got premium, please help

Re: Spotify LOTS OF PROBLEMS please help

JoeThomas — Mon, 25 May 2015 10:55:37 GMT

Hiya:

What version of iOS are you using?

~Joe

Re: Spotify LOTS OF PROBLEMS please help

DeluxeZ — Mon, 25 May 2015 23:18:33 GMT

8.1

Re: Spotify LOTS OF PROBLEMS please help

MattSuda — Fri, 29 May 2015 10:56:06 GMT

Have you tried restarting your iPad?

You shouldn't have to keep reinstalling it for it to work.

Also make sure you have enough storage space left. Spotify stores cache files so the music can load. They recommend at least 1GB of free space.

Re: Spotify LOTS OF PROBLEMS please help

DeluxeZ — Mon, 08 Jun 2015 09:07:46 GMT

Yeah I have restarted my iPad multiple times and my iPad has 3gb left of data I've also reset my cache, and still no fix