topic Re: Offline mode not available?!!! in iOS (iPhone, iPad)

Offline mode not available?!!!

joa — Sun, 15 Mar 2015 13:34:14 GMT

I am running 2.6.0.2113 and when starting the Spotify App Spotify connect is automatically activated. (I never uses Spotify connect).

But when trying to set the Spotify App to offline mode the option is grey out and a message appear that offline mode is not available. So I can no longer set the Spotify App to offline mode!

Is the a bug or a "feature"?

Why can I not set the Spotify App to offline mode any longer?

And when will we users be able to disable Spotify Connect?

Re: Offline mode not available?!!!

meahtenoha — Mon, 16 Mar 2015 17:14:59 GMT

Hey @joa welcome to the Spotify Community!

The first thing to do is check your Spotify subscription page. If you're still on Premium you should be able to active Offline Mode so long as you sign in to Premium at least once every 30 days.

If you're still having trouble please do a quick clean reinstallation and let us know if you're still having trouble. Thanks!

Re: Offline mode not available?!!!

holliej — Wed, 10 Jun 2015 10:29:37 GMT

Mine is doing the same. Cant see anywhere that I can activate offline mode. Just automatically on connect