topic Re: iPhone App Crash / Bug report in iOS (iPhone, iPad)

iPhone App Crash / Bug report

blizzard3000 — Sat, 01 Mar 2014 15:17:09 GMT

Hi there,

hope the Spotify Dev team reads this, I just found a bug in the app:

Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not airplane mode).
Started playing a playlist (Starred) that was made available offline
Got back into Germany, Wireless network changed to German (with Internet)
Spotify immediately crashed
Trying to re-open spotify also crashed the app, tried multiple times
Solution: switched on airplane mode, opened the app and then switched airplane mode off

There seems to be some issue with checking the online/network connectivity.

Current iOS 7.0.6, current iOS Spotify App, iPhone 5S.

Best regards,

Chris

Re: iPhone App Crash / Bug report

Peter__ — Sat, 01 Mar 2014 15:40:37 GMT

Do you login via Facebook or a Spotify username?

Re: iPhone App Crash / Bug report

brittanylegasey — Wed, 10 Jun 2015 11:59:41 GMT

The app won't let me open it at all. I'm using iOS 8.3 on 5s. It opens with the spotify logo per usual and then just shuts down.

Re: iPhone App Crash / Bug report

IOStine — Wed, 10 Jun 2015 21:56:01 GMT

Have the same problem. After clicking on the app I get a black screen with apple logo. After Agee seconds I get back to logon screen. Also IOS 8.3 on iPhone 6

Re: iPhone App Crash / Bug report

Jordi — Wed, 10 Jun 2015 22:09:42 GMT

Hey @IOStine,

Could you try doing a full reinstallation of the app, including removing your local cache/data files.