topic Re: Can't login t app from iPhone 5S in iOS (iPhone, iPad)

Can't login t app from iPhone 5S

Annby — Fri, 12 Jun 2015 23:09:03 GMT

i had spotify on my old android and never had any problems
Downloaded the app onto my iPhone today and can't login. I enter my username and password and I'm told 'you've already created an account with this email address'.
How do I log in and access my music again ??
Ann

Re: Can't login t app from iPhone 5S

mapuya19 — Sat, 13 Jun 2015 03:36:54 GMT

You are tapping "Sign Up" instead of "Log In." You need to tap the "Log In" button on the start screen.

Re: Can't login t app from iPhone 5S

Annby — Sat, 13 Jun 2015 07:29:05 GMT

Wish it was that simple!! No, I'm clicking on log in
I even double checked .... sign in is totally different and asks for further details
I'm on the Login screen and promoted for username and password
Help it's now very annoying

Re: Can't login t app from iPhone 5S

mapuya19 — Sat, 13 Jun 2015 15:14:37 GMT

Hmm, that's weird. Have you tried logging in using a computer?

Re: Can't login t app from iPhone 5S

Annby — Sun, 14 Jun 2015 07:24:00 GMT

No I'll give that a go and post the result
Thanks

Re: Can't login t app from iPhone 5S

mapuya19 — Thu, 07 Apr 2016 07:44:37 GMT

Hey there! I know it's been a while, but I recently became a Rock Star, so I've been going through all my old posts to make sure they've all been given closure.

Just to make sure, has your problem been solved?

If so, great!

If not, is there anything I can do to help?

Thanks!