topic Re: Does iPad version require Premium? in iOS (iPhone, iPad)

Does iPad version require Premium?

Castorp — Mon, 07 May 2012 09:27:02 GMT

Hi there,

I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices?

Thanks!

Re: Does iPad version require Premium?

Richard — Mon, 07 May 2012 09:40:53 GMT

Hey Castorp, welcome to the Community.

The iPad is considered a mobile device so will require a Premium subscription for streaming/syncing songs from Spotify. You can still play your own local files with a Free/Unlimited account of course.

Re: Does iPad version require Premium?

heartface — Mon, 07 May 2012 15:19:55 GMT

I have a premium account, but the iPad app insists that I don't. I keep getting the message "Streaming is only available to premium subscribers". Please could you look into this?

Re: Does iPad version require Premium?

Richard — Tue, 08 May 2012 05:35:42 GMT

Hey heratface, welcome to the Community.

Your account is still on Premium, don't worry. Are you definitely signing in with the right details? I'd try reinstalling the iPad app to get things working again if you haven't already too.

Re: Does iPad version require Premium?

ArthurAM — Fri, 20 Jul 2012 17:59:07 GMT

couldnt delete the message 😄 Found the answer I was lokking for

Re: Does iPad version require Premium?

Sam — Fri, 20 Jul 2012 18:03:56 GMT

Hi Arthur,

Welcome to the Community. As the iPad is a tablet, not a computer, it is considered a mobile device. Although use of Spotify on a mobile device is one advantage of Premium, there are a number of other benefits. Just have a look here: http://www.spotify.com/get-spotify/premium/

Re: Does iPad version require Premium?

paquitio — Thu, 26 Jul 2012 03:59:14 GMT

I have the same problem. Uninstalled the app and then lauched again. Still the same problem. I login with my facebook account. Is it related?

Re: Does iPad version require Premium?

Sam — Thu, 26 Jul 2012 07:25:59 GMT

Paquito - I can see you've changed to a Premium subscription for the moment, so you should access your Spotify on your iPad. Just log in with your Facebook details.

Re: Does iPad version require Premium?

oscar_nysushi — Thu, 26 Jul 2012 16:40:42 GMT

Hi,

does the premium account on the ipad work just like on a PC, allowing me to stream unlimited music without adverts direct from the internet, without the need to mess about with local files?

I don't have any local files, that's why I use Spotify.

Thank you

oscar_nysushi

Re: Does iPad version require Premium?

Sam — Fri, 27 Jul 2012 06:24:20 GMT

Oscar_nysushi - Yes, it has similar functionality to the PC app. You'll be able to listen to all the music you desire. Online and offline.

Re: Does iPad version require Premium?

KJW107 — Sat, 28 Jul 2012 13:17:26 GMT

Hii...I am having the same problem. I am a premium member but on my iPad it says I'm on the free trial. I have uninstalled and reinstalled. Still the same thing. What do I need to do to show I am a premium member

Re: Does iPad version require Premium?

Richard — Mon, 30 Jul 2012 05:55:40 GMT

@KJW107 wrote:
Hii...I am having the same problem. I am a premium member but on my iPad it says I'm on the free trial. I have uninstalled and reinstalled. Still the same thing. What do I need to do to show I am a premium member

Are you still having this issue? Let us know and we'll look into this for you.

Re: Does iPad version require Premium?

Mitchgo — Mon, 30 Jul 2012 16:57:56 GMT

Spotify is totally dead on my iPad 3. Nothing will play. Works fine on my iPhone. I'm a premium subscriber...this started yesterday. What gives?

Re: Does iPad version require Premium?

meahtenoha — Mon, 30 Jul 2012 17:05:15 GMT

Hi Mitchgo - Can you please confirm which app version is installed on your iPad 3?

Re: Does iPad version require Premium?

KJW107 — Tue, 31 Jul 2012 07:15:57 GMT

Yes I am still having the issue. Tried reinstalling it again and still says I'm on a trial

Re: Does iPad version require Premium?

Richard — Tue, 31 Jul 2012 07:19:28 GMT

@KJW107 wrote:
Yes I am still having the issue. Tried reinstalling it again and still says I'm on a trial

What does the message say exactly? We think this might just be a cosmetic issue only.

Re: Does iPad version require Premium?

Liam — Tue, 31 Jul 2012 07:21:02 GMT

@KJW107 wrote:
Yes I am still having the issue. Tried reinstalling it again and still says I'm on a trial

How annoying. Why cant things just work hey?

Anyways, Richard is a good person - he will get you sorted 🙂

He also beat me to the reply 😉

Re: Does iPad version require Premium?

KJW107 — Tue, 31 Jul 2012 08:36:26 GMT

Right now it says I have 15 days left of my free trial at the top of the screen of the app

Re: Does iPad version require Premium?

Richard — Tue, 31 Jul 2012 08:52:07 GMT

In that case it sounds a bit like the issue we've seen here and elsewhere.

If it's an issue, just get in touch via our contact form and we'll be happy to help.

Re: Does iPad version require Premium?

cmccann92 — Thu, 11 Oct 2012 14:16:29 GMT

Why can't we run the spotify app on unlimited?