https://community.spotify.com/t5/iOS-iPhone-iPad/Please-help/m-p/1161821#M50158 <P>I suggest you contact support so they can help you<BR /> <BR /><A href="https://www.spotify.com/about-us/contact/contact-spotify-anonymous/" target="_blank">https://www.spotify.com/about-us/contact/contact-spotify-anonymous/</A></P> <P>&nbsp;</P> <P>If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.</P> <P>&nbsp;</P> <P>Support usually replies within 24-48 hours.</P> Wed, 01 Jul 2015 05:50:16 GMT MattSuda 2015-07-01T05:50:16Z https://community.spotify.com/t5/iOS-iPhone-iPad/Please-help/m-p/1159419#M49973 Good afternoon,<BR /><BR />My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook!<BR />Facebook is not my premium account and does not have my music on it, can you please assist me in logging back into the account I am paying for please!<BR /><BR />Kind regards Sat, 27 Jun 2015 12:37:32 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Please-help/m-p/1159419#M49973 Consafo 2015-06-27T12:37:32Z https://community.spotify.com/t5/iOS-iPhone-iPad/Please-help/m-p/1161821#M50158 <P>I suggest you contact support so they can help you<BR /> <BR /><A href="https://www.spotify.com/about-us/contact/contact-spotify-anonymous/" target="_blank">https://www.spotify.com/about-us/contact/contact-spotify-anonymous/</A></P> <P>&nbsp;</P> <P>If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.</P> <P>&nbsp;</P> <P>Support usually replies within 24-48 hours.</P> Wed, 01 Jul 2015 05:50:16 GMT https://community.spotify.com/t5/iOS-iPhone-iPad/Please-help/m-p/1161821#M50158 MattSuda 2015-07-01T05:50:16Z