topic Re: Spotify Abroad Problem in iOS (iPhone, iPad)

Spotify Abroad Problem

jordangalabinov — Mon, 29 Jun 2015 18:56:31 GMT

I can't log in because it says that i have 14 days outside the country i am.. But my spotify is premium.. I log in with facebook.. I tried reinstaling the app.. But i get the same log in error.. Can anybody help?

Re: Spotify Abroad Problem

jordangalabinov — Mon, 29 Jun 2015 18:59:27 GMT

And i forgot to mention i have this problem from today after i downloaded the new update.. I have been for more than a month now outside italy and until i downloaded the upgrade it was working perfectly

Re: Spotify Abroad Problem

MattSuda — Wed, 01 Jul 2015 19:40:59 GMT

@jordangalabinov

Sorry for the delay.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.