Search not working when using mobile data

tombot18 — Mon, 27 Jul 2015 10:10:39 GMT

Description

When using mobile data, every time I try to search for tracks, I get the 'error occurred' message.

A more detailed description, using numbered steps

1. Be using mobile data as opposed to wifi

2. Use search function

What I expected to happen

See my search results

What actually happened

See 'an error occurred' message. Important - even though the screenshot shows 1 'bar' of signal on 3G, this problem occurs regardless of signal level. I've tried to search using full-strength 4G and still seen this problem.

My iPad/iPhone model

iPhone 6 / 64GB

Device’s Operating System

iOS 8.4 (12H143)

Is your device jailbroken?

Approximately how many playlists do you have?

More than 200

My mobile Spotify version

3.5.0.1069

My desktop Spotify version (if applicable)

1.0.10.107.gd0dfca3a

My provider and country

EE UK

My username

tombot18

Do you have any screenshots you can attach to more clearly explain your issue?

See attached screenshot

Re: Search not working when using mobile data

mjp5196 — Tue, 04 Aug 2015 16:44:43 GMT

I have the same problem.... anything fix it?

topic Re: Search not working when using mobile data in iOS (iPhone, iPad)

Search not working when using mobile data

Re: Search not working when using mobile data