topic Re: iPad Pro application in iOS (iPhone, iPad)

iPad Pro application

colima282 — Thu, 19 Nov 2015 13:55:02 GMT

The Spotify iPad Pro application crashes as soon as I try to open it.

Re: iPad Pro application

mike_vengeance — Thu, 19 Nov 2015 19:21:29 GMT

Try to uninstall Spotify from your iPad Pro:

On the home screen, tap and hold the Spotify icon until it shakes.
Tap the X symbol on the icon.

Make sure you have the latest iOS on it

Do a soft-reset on your iPad Pro:

Just press and hold both the Sleep/Wake and Home buttons simultaneously for at least 10 seconds, until you see the Apple logo. You can let go of both buttons after the Apple logo appears.
Your phone will go through the usual process of starting up.
You’ll be back in your home screen.

Install Spotify again: Open the App Store then search for and install the Spotify Music app.

Try it!

Re: iPad Pro application

colima282 — Thu, 19 Nov 2015 20:04:09 GMT

Didn't work. There is something wrong with the App for iPad Pro.

Re: iPad Pro application

powysbiker — Thu, 19 Nov 2015 20:23:57 GMT

As I pointed out in my thread, the "normal" fix of uninstalling, clearing cache etc doesn't work on the iPad Pro. I am assuming, from the deafening silence in that and the other iPad Pro crash thread that there is, perhaps, no prospect of an imminent fix? It's unfortunate but it may be time to cancel the subscription and move to Apple Music as that does work... now there's a thought... could Apple possibly be in the process of stitching Spotify up by "accidentally" breaking it?

Re: iPad Pro application

colima282 — Fri, 20 Nov 2015 01:14:40 GMT

No solution. The only option I found to listen to your Spotiffy in the iPad Pro was to install the Puffin Web Browser and go to address player.spotify.com

There just sign with your account and listen to your playlist.

A decent option while the problem with the app is solved.

Re: iPad Pro application

MattSuda — Fri, 20 Nov 2015 09:25:12 GMT

@colima282 @powysbiker @mike_vengeance

You can stay updated on the iPad Pro crash here:

https://community.spotify.com/t5/Ongoing-Issues/iOS-Unable-to-open-Spotify-on-iPad-Pro/idi-p/1238100

Spotify is aware of the issue and a fix will be coming soon.

Re: iPad Pro application

MattSuda — Mon, 23 Nov 2015 11:14:54 GMT

The iPad Pro crash has been fixed in version 4.4 which was just released today:

https://community.spotify.com/t5/Ongoing-Issues/iOS-Unable-to-open-Spotify-on-iPad-Pro/idc-p/1243476#M8486