Account

12122681301 — Fri, 11 Dec 2015 17:11:08 GMT

I upgraded from "Free" to "Premium" using the Student Discount payment option. My account was charged 3 times, and I am still on the "Free" subscription instead of "Premium". How do I get my accounnt from "Free" to "Premium" and will I be charged again although I've paid 3 times.

Re: Account

user-removed — Tue, 15 Dec 2015 19:33:47 GMT

Check your subscription page. https://www.spotify.com/account/subscription/

Your status should be Premium.
If you're on Premium, try signing out and back into the app.
If it says Free, check the receipt Spotify emailed you
Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.
It's also possible you have accidentally created a second account - one account with a Spotify username, the other created and linked to your Facebook profile. Try logging in with each to access your Premium.

topic Re: Account in iOS (iPhone, iPad)

Account

Re: Account