topic Re: How to delete Connect Devices from List? in iOS (iPhone, iPad)

How to delete Connect Devices from List?

holgn — Mon, 18 Jan 2016 12:58:11 GMT

For some reason i have several Coonect Devices listet on my iphone and ipad which are not available nor ever been. Some devices are doubled.

I have 3 Connect devices. Kitchen, Bureau and Sleeping Room.

But in the list are: Kitchen (2 Times), Bureau (2 Times), Sleeping Room (2 Times), Guestkitchen and Guestroom.

How can i delete for example the "Guestkitchen"? I don`t have such a device and never had it.

Sorry for my bad english. I am from germany.

thanks for any help.

Re: How to delete Connect Devices from List?

Steph_B — Wed, 20 Jan 2016 12:33:22 GMT

Hey there!

No worries, we're here to help.

Can you send us a screenshot of where you see these devices?

We'll see what we can suggest.

Re: How to delete Connect Devices from List?

holgn — Wed, 20 Jan 2016 12:47:33 GMT

I see the devices in the Spotify App on my iPhone and iPad. They are listed in the menue for available devices.

as you see...Küche is listed two times but i have it only once in real. Gästeküche and Gästewohnung i never had and i don't know where these devices come from.

can you tell me how to delete these devices or update the list so that i can only see the really available devices?

thank you very much

Re: How to delete Connect Devices from List?

Steph_B — Wed, 20 Jan 2016 14:45:04 GMT

No worries!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.