topic Re: Facebook in iOS (iPhone, iPad)

Facebook

rosauribecas — Wed, 03 Feb 2016 06:13:35 GMT

If I can't connect with Facebook app to sharing my music , what can I do?

Re: Facebook

Swanny — Wed, 03 Feb 2016 11:17:13 GMT

Hey @rosauribecas, are you getting a particular error message when attempting to connect to Facebook?

Re: Facebook

andydotpitman — Wed, 03 Feb 2016 12:40:36 GMT

unable to connect to facebook as well. It switches to FB, brings up a blank page as though it is loading the permissions page to allow spotify access to FB but never loads and just bounces back to the spotify app.

I also tried to connect through the browser but not connecting there either

Re: Facebook

Swanny — Thu, 04 Feb 2016 00:29:43 GMT

Could you possibly try seeing if Spotify is added as an app on your Facebook account? If so, try removing Spotify by going to this page: https://www.facebook.com/settings?tab=applications

Once removed, try joining Spotify to your Facebook account.

Let me know how you go! 🙂

Re: Facebook

andydotpitman — Thu, 04 Feb 2016 15:55:29 GMT

I removed Spotify as an app from my Facebook account. When I try to connect on the mobile app it takes me to Facebook and brings up the permissions page. I select to continue and it brings me back to Spotify app but still has the Connect to Facebook button displayed.

Re: Facebook

Swanny — Fri, 05 Feb 2016 05:34:54 GMT

Cheers for that, I'll escalate this up and see if I can find out a solution for you!

Re: Facebook

rosauribecas — Fri, 05 Feb 2016 07:19:12 GMT

No , the app say nothing... Thanks